Privacy Policy

This document explains how Rebecca Dickinson and Rebecca Dickinson Psychology use any personal information collected about you, as a past, present, future service user or when using this website. Rebecca Dickinson is the data controller for Rebecca Dickinson Psychology.

Your rights

Rebecca Dickinson and Rebecca Dickinson Psychology are committed to protecting your rights to privacy. They include:

Right to be informed about what we do with your personal data.
Right to have a copy of all the personal information we process about you.
Right to restrict the processing of your personal data.
Right to rectification of any inaccurate data we process, and to add to the information we hold about you if it is incomplete.
Right to be forgotten and your personal data destroyed.
Right to object to the processing we carry out based on our legitimate interest.

Reasons for collecting and processing information about you

Rebecca Dickinson may collect information about you because you are a client of hers. She processes the data because it is in her legitimate interests as psychologist to do so. As a psychologist, she needs to see and analyse documents containing this information to provide her expert advice, to carry out an assessment or to deliver psychological intervention.

Another lawful reason for her processing your data may be Legal Obligation. If Rebecca Dickinson is processing “special category data” about you, this is her second lawful reason to do so. This is likely to apply in regards to a litigation claim.

As a client or patient of Rebecca Dickinson and Rebecca Dickinson Psychology their lawful reason for processing “special category data” is that it is necessary for the purposes of the provision of health or social care or treatment.

What type of personal data is collected and processed?

Rebecca Dickinson collects information about you that may include personal or sensitive information, such as:

– Personal information: name or given name, family name or surname, address, telephone numbers, date of birth, gender (or preferred identity), age, relationships and children, occupation, telephone/SMS number, email address, video conference ID (if online therapy), GP contact details, school details (for children);

– Sensitive personal data: signed therapy client agreement, therapy records (therapist notes, letters, reports and/or outcome measures).

–Sensitive information: medical conditions (if relevant), prescribed medication, psychological history and current difficulties, sexuality, financial information, including bank account details (if you are a private patient);

To make sure that you are assessed and/or treated safely and appropriately, Rebecca Dickinson your personal information, as well as all contacts you have with her such as appointments and the results of assessments and letters relating to your care/report.

Rebecca Dickinson will also process personal data pursuant to her legitimate interests in running her business such as invoices and receipts, accounts and tax returns.

How your personal information is stored

Rebecca Dickinson takes your privacy very seriously. She is committed to taking all reasonable steps to protect any individual identifying information that you provide to her. Once your data is received, she makes every efforts to ensure its security on her systems. All personal information provided is stored in compliance with EU General Data Protection Regulations rules.

How long your personal information is stored for

Rebecca Dickinson does not keep your data for longer than is necessary. Basic contact information held on a therapist’s mobile phone is deleted within 6 months of the end of therapy and the sensitive personal data defined above is stored for a period of 7 years after the end of therapy. After this time, this data is deleted at the end of each calendar year.

Administrative data is retained for up to six years as necessary, in the unlikely event there are queries from HMRC. Where it is not necessary to retain the data for six years, it is destroyed as soon as possible.

Your personal information

Rebecca Dickinson and Rebecca Dickinson Psychology takes your privacy seriously. She will only use your personal information to provide the services you have requested. If you do not provide the personal information requested, then she may be unable to provide a therapy service to you.

How your personal information is used and shared

Rebecca Dickinson uses the information she collects to provide our services to you, process payment for such services and send you information.

Rebecca Dickinson holds information about her clients and the therapy they receive in confidence. However, in some circumstances she may need to share information and liaise with other parties, as outlines below:

If you are referred by your health insurance provider, or otherwise claiming through a health insurance policy to fund therapy, then we will share appointment schedules with that organisation for the purposes of billing. She may also share information with that organisation to provide treatment updates.
In cases where treatment has been instructed by a solicitor or a rehabilitation agency, relevant clinical information from therapy records will be shared with legal services as required and with your written consent.

In exceptional circumstances, she might need to share personal information with relevant authorities:

When there is need-to-know information for another health provider, such as your GP.
When disclosure is in the public interest, to prevent a miscarriage of justice or where there is a legal duty, for example a Court Order.
When the information concerns risk of harm to the client, or risk of harm to another adult or a child. She will discuss such a proposed disclosure with you unless we believe that to do so could increase the level of risk to you or to someone else.

Rebecca Dickinson will not share your personal information with third-parties for marketing purposes.

How security of personal information is ensured

Rebecca Dickinson will never use open or unsecured Wi-Fi networks to send any personal data. Personal information is also stored on file and an office computer owned by Rebecca Dickinson. These are locked in a secure location and password protected. Malware and antivirus protection is installed on all computing devices. Mobile devices are protected with a passcode/thumbprint scanner, mobile security and antivirus software.

Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies to gather information about your computer in order to assist us in improving our website. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies on your computer. We may gather information about your general internet use by using cookies. The information collected is statistical data and not personal (the data does not identify any personal details). Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking Tools, Internet Options, Privacy, and selecting “Block all cookies” using the sliding selector. On occasion we include links to third parties on this web site, where we provide a link it does not mean that we endorse or approve the site’s privacy policy.

Your right to access the personal information held about you

You have a right to access the information we hold about you.
This will usually shared this with you within 30 days of receiving a request.
There may be an admin fee for supplying the information to you.
Further evidence from you to check your identity might be requested.
A copy of your personal information will usually be sent to you in a permanent form (that is, a printed copy).
You have a right to get your personal information corrected if it is inaccurate.

Rebecca Dickinson and Rebecca Dickinson Psychology reserves the right to refuse a request to delete a client’s personal information where this is therapy records. Therapy records are retained for a period of 7 years in accordance with the guidelines and requirements for record keeping by The British Psychological Society and The Health and Care Professions Council.

Access to information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.

If you do not want Rebecca Dickinson to process your data anymore, please contact us at rebeccadickinsonpsychology@gmail.com. Privacy policy updates: Rebecca Dickinson reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Details:

Full name of legal entity: Rebecca Dickinson Psychology

Email: rebeccadickinsonpsychology@gmail.com

Address: Upon request.

Telephone number: 07907772835